Crypto Trading

What crypto currencies do you presently trade and support? We presently support the following names and symbols: AAVE = AAVE.X Basic Attention Token = BAT.X Bitcoin Cash = BCH.X Bitcoin = BTC.X Dia = DAI.X Dogecoin = DOGE.X Ethereum = … Continued

What document can I use if I lost my Social Security Card? If you don’t have access to your Social Security Card, we can also accept a W2 that shows your full name and SSN.  Just upload that document in … Continued

I received something asking for a picture of my driver’s license and/or social security card.  Why? When opening an account all firms are required to ensure they make an earnest effort to verify your identity. In most cases this can … Continued

How do I transfer money to my Stocktwits account? Linking a US bank account via ACH is the fastest, most cost-effective method.  Linking a bank account can be performed using our no-cost Plaid link process, a real-time verification process. This … Continued

What happens if I decide to transfer (ACAT) my brokerage account to another firm? While conducting an ACAT is your right, we encourage you to reach out to us before doing so.  Unlike a regular brokerage account with assets the … Continued

How long does it take to transfer money from my crypto account to my checking account? Withdrawals from your crypto account generally arrive in your linked bank account within 1 -2 business days depending on if you requested it prior … Continued

Stocktwits presently supports 1 bank relationship associated with your crypto account. Anti-Money Laundering rules discourage us from supporting more than one bank at a time. Your withdrawals may be delayed if you plan to change bank accounts and have made … Continued

What happens if I change my mind and want to withdraw my money? We get it. People change their minds all the time. However, in this case you will need to allow the deposit to clear for 7 business days. … Continued

What types of orders do you accept? At the present time we work on a take or leave it system. When placing a buy or sell a price is reflected for 20 seconds. You have the option to accept within … Continued

Is my cash at APEX protected by SIPC? Yes, assets held at APEX are protected by SIPC.  To be clear, cryptocurrency is never SIPC protected, but the uninvested cash held at APEX is protected.  https://www.sipc.org/list-of-members/A