How do I contact Stocktwits Support?
All the ways to reach Stocktwits Support, and what to include so the team can help you faster.
FAQs
- How to Report a Post or User
- I can't sign in to my account
- Understanding Message Volume
- Understanding Watchers
- How to Change Your Email Address
- I'm not receiving the password reset email
- Is Stocktwits free?
- Why can't I post on Stocktwits?
- My account was suspended. What should I do?
- Understanding Participation Ratio
- How do I contact Stocktwits Support?
- How do I delete my account?
- How to Change Your Username or Display Name
- Why can't I view someone's profile?
- How to Block or Unblock Someone
- Does Stocktwits give investment advice?
- How to Mute a User or Symbol
- I'm not receiving push notifications
- How do I reset my password?
- Managing Your Notification Settings
On this page
Can't find the answer in the Help Center? The Stocktwits Support team typically responds within one business day.
Ways to reach Support
Submit a support ticket at support.stocktwits.com — the best option for account, billing, and technical issues.
Use the contact page at stocktwits.com/about/contact.
Email support@stocktwits.com.
On Stocktwits, message @StocktwitsHelp or tag @stocktwits for quick questions.
What to include
Help the team solve your issue on the first reply by including:
Your Stocktwits username and the email on your account
Whether you're on the web, iOS, or Android, plus your app version
What you were trying to do, what happened instead, and any error message
Screenshots or a screen recording, if you can
Stay safe: never share your password in a support request. Stocktwits Support will never ask for it.
Reporting abuse or spam? The fastest route is the ••• menu on the post — see How to Report a Post or User.