I can't sign in to my account
Troubleshoot Stocktwits sign-in problems, from forgotten passwords and Social Login mix-ups to app issues.
FAQs
- Does Stocktwits give investment advice?
- I'm not receiving the password reset email
- How to Block or Unblock Someone
- How do I delete my account?
- How to Change Your Email Address
- How to Report a Post or User
- How do I contact Stocktwits Support?
- My account was suspended. What should I do?
- Why can't I post on Stocktwits?
- I can't sign in to my account
- Understanding Message Volume
- Understanding Watchers
- Is Stocktwits free?
- Understanding Participation Ratio
- How to Change Your Username or Display Name
- Why can't I view someone's profile?
- How to Mute a User or Symbol
- I'm not receiving push notifications
- How do I reset my password?
- Managing Your Notification Settings
Having trouble getting into your account? Work through these steps in order.
1. Use the same sign-in method you signed up with
If you created your account with Apple or Google, choose that same button on the sign-in page. Entering the email from that Apple or Google account into the password form won't work if your account doesn't have a Stocktwits password.
2. Reset your password
If you sign in with email and password and can't remember it, select Forgot your password? and follow How do I reset my password? No email arriving? See I'm not receiving the password reset email.
3. Rule out app or browser issues
Update the Stocktwits app, or try signing in on stocktwits.com instead.
On the web, try a private window or clear your browser cache and cookies for stocktwits.com.
Check your connection, then try again.
4. Check for a suspension
If you see a message that your account is suspended or restricted, see My account was suspended. What should I do?
Still locked out? Contact Stocktwits Support and include your username and the email you think is on the account.